What is the best way to order?

How much is delivery?

When will I receive my order?

What credit cards do you take?

How can I contact you?

Do I need some sort of license?

When can fireworks be bought and when can they be used?

What will new legislation mean in 2009?

Do I need some sort of license?

A. No! All fireworks in our packs can be legally sold to and used by members of the public at any time of year. There are special rules that enable you to store fireworks at home for your display. If you sell fireworks commercially you DO need a license!

When can fireworks be bought and when can they be used?

A. Superstars Fireworks is licensed to sell fireworks all year round. Other suppliers not holding this special license are only able to supply at certain times of year. Fireworks can be used on any occasion any time of year.  It is now an offence to use fireworks after 11pm except for November 5th -12 midnight, News Year's Eve, Diwali, Chinese Year, New Years Eve 1a.m. For garden parties it is a courtesy to notify neighbours of your event. Avoid causing disturbance to hospitals, old peoples homes, animal shelters, etc., and avoid using fireworks late at night. For larger displays the police should be notified — they merely need to know. For public events the fire brigade and police should be notified. Nearby airports or coast guards should also be warned where appropriate. 

What will new legislation mean in 2009?

A. There will be a lot fewer fireworks outlets selling the  larger and flash powder rockets.  Red tape and more rigorous storage requirements will ensure that only specialst suppliers will be able to sell these rockets. We are a specialist and have a great range.

What is the best way to order?

A. View our website for a selection of our fireworks. You can order fireworks and complete payment via our secure payment system.  You can also come into our retail shop open year round. Hours Monday-Friday 9:30-5:30 or Sunday 9:00-6:00. All orders must have payment completed prior to delivery or leaving from the shop.

How much is delivery?

Delivery on orders up to £250 is £15. Due to firework legislation it is much more expensive to post fireworks then other items. We currently absorb some of the postage costs to keep prices lower for you, and we make nothing on postage costs. Orders over £250 have FREE POSTAGE. Indoor fireworks, sky lanterns, and firework remote system have free postage. Pick up at our retail locations is also free.

When will I receive my order?

A. Fireworks will be dispatched with Nite Freight Couriers. Delivery will take 2-5 business days, and must be signed for. Fireworks cannot be left with out a signiture. If you will not be home during the day please notify us of a day time delivery address. Please provide a contact telephone number so we can pass it on to the courier. Sky lanters and Indoor Fireworks will be dispatched with Royal Mail First Class Delivery.

What credit cards to you take?

We process credit cards on our secure server and Sage Payment Processing. We accept Visa, Visa Debit, Master Card, and Solo. You can call us to make payment over the telephone. Hotline: 0800 0433597. We are unable to use PayPal as they will not allow payment processing of explosives such as fireworks.

How can I contact you?

Please call our hotline: 0800 0433597 / 0117 3731422 Monday-Saturday 9:30-5:30. If you phone out of hours please leave a message and we will phone you the  next business day. You can email us any time info@superstarsfireworks.co.uk. You are welcome to visit us at our retail locations as well. Retail Shops.